SUPPORT CENTRE

To verify additional documents, you will need to follow the below steps:

1- Login to our portal 

• Visit https://www.dfgateway.com/ and log in or register

2. Start the application

• On the Dashboard page, click the Start Application button to initiate a new application

• Select Department of Healthcare Professions (DHP) - Ministry of Public Health (MOPH) from the Authority Name dropdown menu

• Select Application Category and Application Type ‘Additional’

• In the popup window, enter your DataFlow Case number and your passport number

• Select the Service Type and Component

• To add more documents click on + sign (to verify multiple documents, you need to add more components) 

• Confirm to proceed with the application process

• Select your employer from the Facility Name dropdown menu

3- Personal details

• Upload to upload a clear copy of your passport

• If an error occurs when uploading the passport, you can manually input your information

• Enter your Country Code and Mobile Number and click on Generate OTP to validate the OTP code

Note:

• The system will identify your previous DataFlow application details and some information will be auto-populated from your last application

• If details are captured incorrectly, you can edit the information manually and submit the page

• Please make sure to fill all the mandatory fields marked with a red asterisk

4- Submit your documents

• Upload clear uncropped scanned copies of your documents

• Enter the Issuing Authority Name for each document being uploaded, along with the requested information

• Issuing Authority is the name of the institution that issued the document being uploaded

• After completing the application form, you will need to digitally sign the Letter Of Authorization

• Review your details on the Application Review page before submitting

7- Payment

• Review the payment requested and choose the payment method 

• Click on Submit Application and you will be redirected to the payment gateway

• Once you have completed your payment, you will receive a receipt by email and the Primary Source Verification process will start

To track the status of your application, visit www.dataflowstatus.com