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Knowledge base
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Contact Resolution Manager for escalations
0
Report Transfer
1
Ministry of Manpower, Singapore-Report Reissuance
Important Announcements
Announcement
2
Verification of documents from Sudan
Issuing authorities in Syria and Turkey
Dataflow - Chat Support and Service Center
2
The DataFlow Group Service Desks Locations for Application Submission and General Queries
The DataFlow Group Service Desks Locations for Application Submission and General Queries
Effortless - Step by Step Guide
2
How to Submit - Missing Document/ Information
What Can You Do Through - DataFlow Status Page
How can we help you?
Please select a topic below
0
Request for verification of my documents or get clarity on scope and pricing
0
Letters of Authorization
Letters of Authorization (LOA)
12
LOA for the Department of Healthcare Practitioners - Ministry of Public Health - The State of Qatar
LOA for Aequo International
LOA for the Department of Health (DoH) - Abu Dhabi
LOA for the Dubai Corporation for Ambulance Services (DCAS)
LOA for the Dubai Health Authority (DHA)
View all 12
Client Wise - Letter of Authorization
0
Client Specific FAQs
Ministry of Education - UAE (MOE-UAE)
2
UAE PASS
FAQs
How to Apply Videos
0
Report Transfer
5
Saudi Commission for Health Specialities (SCFHS)
Dubai Health Authority (DHA)
Department of Healthcare Practitioners - Ministry of Public Health - The State of Qatar
DoH - Report Transfer Process
Report transfer with Additional Document Submission Process (MOHAP)
Saudi Commission for Health Specialities (SCFHS)
3
Additional Document Verification Process
How to apply video
Report Transfer Process
DOH
0
Department of Healthcare Practitioners - Ministry of Public Health - The State of Qatar
0
Department of Health Abu Dhabi (DOHAD)
1
How to apply - Video
Oman Medical Speciality Board (OMSB)
2
Report Transfer Process
How to apply
Bahrain National Health Regulatory Authority (NHRA)
5
How to apply - Video
How to apply
Report Transfer Process- NHRA
Additional Document Verification
NHRA - Applicant Pay Module - Issuing Authority Fees
How to submit - Missing Doucment/Information
0
Kuwait Society of Engineers
0
DHAMMAN
1
How to apply
TrueProfile.io
TrueProfile.io and the DataFlow Group
5
What is the relationship between TrueProfile.io and the DataFlow Group?
Why should I sign up with TrueProfile.io?
What information will be stored by the DataFlow Group if we do not sign up with TrueProfile.io?
I have my old DataFlow PSV report as a hard copy. Do I still need to sign up with TrueProfile.io?
I don’t have the case number. What other information can I use?
How to get started with TrueProfile.io
6
Why should I sign up with TrueProfile.io?
How is my information stored by TrueProfile.io?
What is a TrueProof?
What’s myTrueProfile and how do I use it?
I had an issue when I tried to register with TrueProfile.io. What do I do?
View all 6
TrueProfile.io Premium Features
3
Do I need to upgrade to Premium for TrueProfile.io?
Why do I need to pay again just to download my DataFlow Group report?
I have signed up, why do I need to upgrade to Premium to download my report?
Troubleshooting
3
I have already signed up with TrueProfile.io but I don’t see my old DataFlow Group report.
I have multiple reports under different email addresses, can I link/merge these reports? And do I have to pay USD29 for each and every registered email address?
How do I download my report?
Video Help: How can I transfer my DataFlow Group Report to TrueProfile.io?
1
How can I transfer my DataFlow Group Report to TrueProfile.io? (English and Arabic Video)
Service Centers: Locations and Process
The DataFlow Group Service Center Network
0
Case Cycle Wise FAQs
Before Submitting - PSV Application
0
About - Dataflow Group
Getting Started
5
Who are the DataFlow Group?
How do I apply for Primary Source Verification (PSV) ?
Applicant Do's & Don'ts
Request for verification of my documents or get clarity on scope and pricing
How to apply to the DataFlow Group
Dataflow Application Cycle
Before Submitting - PSV Application
6
What is Primary Source Verification (PSV)?
How long does the PSV process take?
What should I do if I am unable to log into my DataFlow Group account?
Failed Payment - what to do if your payment fails when submitting your PSV application form
Why I am unable to retrieve the OTP
View all 6
Appeal Guidelines
0
Work In Progress Application - FAQs
5
How do I check the status of my application?
How can I update data or contact information on my PSV application form?
Can I add an additional certificate to my existing DataFlow Group application?
I have made a mistake in my PSV application. Can I make changes to it?
What is the difference between a Client Reference Number, DataFlow Group Number and DataFlow Case Number?
Premium Services - Fastrack PSV
2
Express Service FAQs
Applicant Assist FAQs
After Completing Dataflow - FAQs
6
DataFlow Appeal Process
How can I get a copy of my DataFlow Group PSV report?
How long is the DataFlow Group PSV report valid for?
What happens when my PSV application is completed?
My application was rejected. Am I required to pay again for a re-submission?
View all 6
Cancellation and Refund
1
What do I need to know about cancelling my PSV application?
Client Specific FAQ
Additional Document Verification Process
9
Saudi Commission for Health Specialities (SCFHS)
Dubai Health Authority (DHA)
Department of Healthcare Practitioners - Ministry of Public Health - The State of Qatar
Department of Health Abu Dhabi (DOHAD)
Oman Medical Speciality Board (OMSB)
View all 9
Dubai Health Authority - FAQs
Dubai Health Authority (DHA)
9
DHA - Additional Document Verification Process
DHA - Report Transfer Process
DHA - How to Apply - Video
DHA - How to Submit - Missing Document/ Information
DHA - How can I get a Unique ID?
View all 9
DHA - Contextual FAQs
16
DHA - Have not received the OTP?
DHA - I am self employed, what should I submit for verification?
DHA - I am still working, what should be the "End Date"?
DHA - I don’t have a Health License to verify, can I apply?
DHA - Is it mandatory to verify a Log book?
View all 16
Saudi Commission for Health Specialities (SCFHS)
SCFHS - Contextual FAQs
25
SCFHS - How to edit my application?
SCFHS - How to apply for PSV
SCFHS - What is Facility name?
SCFHS - How can I add more documents?
SCFHS - Unable to upload a passport?
View all 25
How to Apply
Bahrain National Health Regulatory Authority (NHRA)
3
How to apply - video
Applicant kit english and arabic
Professional Qualification Requirement (PQR)- NHRA
Community Development Authority Dubai (CDAD)
2
How to apply document
Applicant kit
Department of Health Abu Dhabi (DOHAD)
3
How to apply video
Applicant kit
FAQ english and arabic
Dubai Corporation for Ambulance Services (DCAS)
1
How to apply document
Dubai Health Authority (DHA)
2
How to apply video
How to apply document
Health Assurance Hospitals Company (DHAMAN)
3
How to apply document
Step by step application guide
How to apply- Health Assurance Hospitals Company (DHAMAN)
Kuwait Society of Engineers (KSE)
2
How to apply document
Report Transfer Process- Kuwait Society of Engineers
Ministry of Health and Prevention UAE (MOH-AP)
2
How to apply
FAQ
Ministry of Manpower Singapore (MOMS)
1
How to apply document
Oman Medical Speciality Board (OMSB)
1
Applicant kit
Oman Society of Engineers (OSE)
1
How to apply document
Department of Healthcare Practitioners - Ministry of Public Health - The State of Qatar
2
How to apply
FAQ
Saudi Commission for Health Specialities (SCHS)
3
How to apply video
Applicant kit
FAQ
Department of Community Development Abu Dhabi
2
Applicant kit
How to apply english and arabic
Social Services Department (SSD)
1
How to apply.
Ministry of Education UAE (MOE UAE)
1
How to apply.
National center for complementary and alternative Medicine (NCCAM)
1
How to apply
Ministry of Works, Municipalities Affairs and Urban Planning
2
Applicant kit
How to apply english and arabic
Dr. Hamid S. Al Ahmadi Hospital
1
How to apply english and arabic
General Medical Council UK (GMCUK)
1
Report Transfer Process- General Medical Council UK (GMCUK)
Jordan Medical Council
1
Jordon Medical Council (JMC) Report Transfer Process
Submit Additional Document Verification
Saudi Commission for Health Specialities (SCFHS)
1
Additional document
Dubai Health Authority (DHA)
1
additional document
Department of Healthcare Practitioners - Ministry of Public Health - The State of Qatar
1
additional document
Department of Health Abu Dhabi (DOHAD)
1
additional document
Oman Medical Speciality Board (OMSB)
1
Additional document
Bahrain National Health Regulatory Authority (NHRA)
1
Additional document
Ministry of Health and Prevention - UAE
1
Additional document
Dubai Corporation for Ambulance Services
1
Additional document
FAQ
Frequently Asked Questions
5
How to Submit - Missing Document/ Information
DataFlow Appeal Process
Why should I sign up with TrueProfile.io?
How do I check the status of my application?
What Can You Do Through - DataFlow Status Page
DOH - Contextual FAQs
DOH - FAQs
13
My application is under process, can I still apply for additional document verification?
Why I am being asked to fill the complete application form?
DOH- Unable to receive OTP
Cost to verify one additional document?
I am unable to upload a Passport?
View all 13